COMPANY · ABOUT

One operating system for the whole business

Universal AI, Inc. builds the AI-native business operating system — 14 departments, one login, one database, one AI that remembers every customer everywhere. We started it because small teams were drowning in fourteen disconnected tools that never talked to each other.

Why we exist

Service businesses — HVAC, dental, roofing, legal, fitness — run on a patchwork of a CRM, a help desk, an email tool, an accounting app, a scheduler, and a dozen more. Nothing shares context, so owners spend their day copying data between tabs instead of running the company. Universal AI replaces that stack with one platform where sales knows what support promised and finance sees it the moment a deal closes.

How we work

Every AI action is a draft until a human approves it. Autonomy is opt-in per agent, scoped, and written to an immutable audit log. We would rather ship software that earns trust one approved action at a time than software that acts behind your back.

By the numbers

14 modules

Sales, marketing, support, operations, knowledge, HR, finance, legal, compliance, analytics, automations, AI employees and executive AI — under one roof.

8 AI employees

A marketplace of specialists — from an SDR agent to an executive assistant — that work your modules from $49/mo.

99.9% uptime

Backed by an SLA on every plan, monitored continuously.

Draft-first

No AI write action reaches a customer without your approval.

Leadership

Cheikh A. Diaw — Founder & CEO. Building the company that lets owners run their business instead of managing their software.