RESOURCES · HELP CENTER

How can we help?

Answers to the questions we hear most. Can't find it? Support is one email away.

Popular topics

Getting started

Create your workspace, import contacts, and connect Stripe, Gmail, and Calendar.

AI credits

One credit ≈ one small AI action. Bigger jobs cost more, and every result shows exactly what it cost.

Approvals & autonomy

Every AI write is a draft until you approve it. Turn on scoped autonomy per agent when you're ready.

Billing & plans

Change plans, add AI employees, and manage seats. Trials need no credit card.

Data & export

Request an export or erasure of your data at any time — we process it within 30 days.

Security & access

Roles, permissions, SSO (Enterprise), and the audit log.

Still stuck?

Email support@universalai.com or use in-app chat. Live chat is included on Growth and above; Enterprise gets a dedicated success manager. Check system status if something looks down.